Every senior leader I have spoken to in the last three years has said some version of the same thing: we have more data than ever, and we still make bad decisions. They are not wrong. The last decade has delivered extraordinary investment in data infrastructure. Enterprise organisations have built...

The psychology of groupthink, confirmation bias, and echo chambers in leadership teams, and what to do about it. It happens in the most capable organisations. A leadership team of experienced, intelligent people gathers to make a critical call; a market entry, a restructuring, a product pivot and they get it...